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Safe Gaming Pledge

At Daraz Palace Responsible Gaming — Keep it fun, keep it safe

Gaming is meant to be fun. Daraz Palace believes that with the right limits and awareness, every player can enjoy gaming safely. Our responsible gaming tools and guides are here to help make that happen.

Get Started Safely Have a Question?
18+
Adults Only
5
Limit-Setting Tools
24/7
Support Available
Instant
Self-Exclusion Feature

Our Safeguards

Daraz Palace's Responsible Gaming Tools

These tools are here for your protection — use them anytime, from any device.

Set a Deposit Limit

Set daily, weekly, or monthly deposit limits. You won't be able to exceed your budget — the system will stop you automatically.

Session Time Limit

Decide in advance how long you'll play in one sitting. When the time is up, Daraz Palace It will notify you and prompt you to take a break.

Loss Limit

Once you reach a set loss amount, the system will automatically end your gaming session. This helps prevent emotional over-betting after a loss.

Cooling-Off Period

Need a short break? Set a cooling-off period of 24 hours to 30 days. Your account will be temporarily suspended during this time.

Self-Exclusion

Need a longer break? You can close your account for anywhere from 6 months to permanently. During this period, opening a new account is not permitted.

Expert Support

If you feel there's a problem, go directly to Daraz PalaceReach out to the support team. A trained team is ready to help you take the right steps.

Detailed Guide

What Is Responsible Gaming and Why Does It Matter

Responsible Gaming It means keeping gaming as entertainment — not a source of income or an escape from problems. Daraz PalaceAt Daraz Palace, we believe an informed player is a happy player. That's why our entire platform is designed to keep you in control at all times.

Many people in Bangladesh come to online gaming for the first time without the right information, and that can lead to problems early on. Daraz Palace aims to bridge that gap. We want you to stay with us long-term — in a healthy and enjoyable way.

Signs of Healthy Gaming Habits

The following will help you assess whether your gaming habits are healthy:

  • Gaming is just one part of your entertainment — not all of it.
  • You set a budget in advance and stick to it.
  • You can walk away from a game after a loss without frustration.
  • You don't put gaming above spending time with family and friends.
  • Gaming does not interfere with your sleep or work.
  • Play for the fun of it, not in pursuit of winnings.

Recognize the Signs of a Gaming Problem

Be honest with yourself about whether gaming is becoming a problem. If any of the following apply to you, it's time to seek help:

Chasing losses by placing increasingly large bets to win back what you've lost.

Lying to family or friends because of gaming.

Gaming at the expense of food, sleep, or essential expenses.

Feeling restless, irritable, or anxious when you're not playing.

Gaming with borrowed money or by dipping into your savings.

Repeatedly trying to quit gaming but failing to do so.

If you notice even one of the signs above, don't wait — Daraz Palace's support team or use the self-exclusion tool.

How to Use Daraz Palace's Tools

All our Responsible Gaming These tools can be activated easily from your account settings. Here are the steps:

1
Log In to Your Account

Daraz PalaceLog in to your account and click the profile icon in the top right corner.

2
Open the "Responsible Gaming" Menu

Go to Settings or the Account section and select the "Responsible Gaming" option.

3
Activate Your Preferred Tools

Set a deposit limit, loss limit, session time, or cooling-off period — whatever works for you.

4
The change will take effect

Limit reductions take effect immediately. Requests to increase a limit have a 24–72 hour waiting period — this is in place for your protection.

5
Contact Support If You're Struggling

You can also speak directly with our support team to set up tools or request self-exclusion.

Minor Protection

Daraz Palace strictly follows an 18+ policy. Age is verified at registration and confirmed through ID documents during the KYC process. To protect younger members of your household, please follow the advice below:

  • Use a password or biometric lock on your device.
  • Never share your account login details with anyone.
  • Never leave a device unattended while logged in where children can access it.
  • It's best not to save your payment card details in the browser.

If you suspect a minor has created an account, please contact us at support@darazpalace.biz. We will take immediate action.

Check Yourself

Answer the following questions honestly. If you answer "yes" to more than three, please seek help.

1

Do you find it hard to control your gaming?

2

Do you chase losses with bigger bets out of frustration or anger?

3

Is gaming causing problems at home or at work?

4

Do you feel irritable or restless when you're not playing?

5

Have you borrowed money or dipped into your savings to fund gaming?

6

Do you game in secret or have you lied about it?

There's no shame in answering "yes" to any of these. Daraz Palace Always here to help.

Healthy Gaming Goals
Weekly Budget65%
Daily Session Time40%
Monthly Loss Limit28%

Illustrative image — set your own limits in your account settings.

FAQs

Once a 6-month or 1-year self-exclusion period ends, you can request account reactivation through support. However, a permanent exclusion is final.

A request to lower your limit takes effect immediately. Increasing a limit requires a waiting period of 24 to 72 hours.

A cooling-off period is a temporary break (from 1 day up to 1 month). Self-exclusion is a longer-term or permanent account suspension.

Yes. If a member is struggling, a family member can contact our support team. We will assess the situation and take the necessary steps.

Yes, Daraz Palace's responsible gaming tools are completely free and available at all times.

Daily Tips

6 Simple Ways to Build Healthier Gaming Habits

Small habits lead to big changes.

Set a Budget Beforehand

At the start of each week, decide how much you're willing to spend on gaming. Only deposit that amount.

Play for Fun

Focus on enjoying the game rather than chasing wins. Every session is a form of entertainment.

Take Regular Breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water.

Avoid Gaming Late at Night

Gaming before bed keeps your mind stimulated. Set a fixed time to stop playing each night.

Let Your Family Know

Letting people close to you know can help them support you and keep you accountable.

Stop When You Lose

Don't chase your losses with bigger bets. Step away and take a break.

Your Well-Being Is Our Priority

Play Responsibly, Play Enjoyably

Join Daraz Palace and enjoy a safe, responsible gaming environment. Set your limits and stay in control.

Register for Free Log In
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