Your privacy is our priority

Daraz Palace's Privacy Policy — your data is completely secure

When you Daraz PalaceWhen you open an account or use the platform, we collect certain information. This page clearly explains — what data, why, and how it is kept secure.

Last updated: January 2026
We never sell your information. Daraz Palace Your privacy is treated with the utmost respect.

How daraz palace Protects Your Information

A quick overview of the key points in our Privacy Policy.

Encrypted Data Storage

All your personal and financial information is stored with 256-bit AES encryption. No unauthorized party can access it.

SSL-secured connection

Every connection on Daraz Palace is secured with SSL/TLS technology. All data transmitted between your browser and our servers is fully encrypted.

No Third-Party Data Sharing

Daraz palace never sells your information to advertisers or third parties. Data is not shared except where required by law.

Cookie Controls

You can update your cookie settings at any time. Non-essential tracking cookies can be disabled whenever you choose.

Right to Erasure

If you close your account, all personal data beyond what is legally required will be deleted within a defined timeframe.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. Your preference is final.

Daraz PalaceBy accessing or creating an account on , you confirm that you have read and agreed to this Privacy Policy. This policy is part of our Terms & Conditionspart of.

1 What information we collect

Daraz Palace Two types of information are collected — what you provide directly and what is gathered automatically through your usage.

Information You Provide Directly

Data Type Example When it is collected
Identity Information Name, date of birth, nationality During registration and KYC verification
Contact Information Email, phone number, address During account registration
Identification Documents NID, passport scan For KYC verification
Payment Information Mobile Pay/Nagad number, bank account On deposits and withdrawals
Support Information Chat messages, complaints When contacting support

Automatically Collected Information

  • IP address and device type (mobile/desktop).
  • Browser name and version.
  • Pages visited and time spent — session data.
  • Cookies and local storage data.
  • Gaming history and transaction logs.

2 Why We Collect Your Data

Daraz Palace Information is collected only for the legitimate purposes listed below. We do not collect any unnecessary data.

  • Service delivery: To create accounts, process gaming activity, and handle payments.
  • Identity Verification: To complete the KYC process for fraud prevention and anti-money laundering compliance.
  • Legal Obligations: To comply with licensing authorities and applicable regulations.
  • Security: To prevent hacking, fraud, and unauthorized access.
  • Improvement: To improve platform performance and overall user experience.
  • Customer Support: To resolve your issues and support requests.

3 How Your Information Is Used

Data Collected Daraz Palace Used for the following purposes:

  • To manage your account and confirm transactions.
  • To recommend games and promotions tailored to your preferences.
  • Sending urgent security notifications.
  • Detecting suspicious transactions or login attempts.
  • Managing responsible gaming tools.
  • With your consent — to send promotional offers and updates.

You can opt out of promotional communications at any time through your profile settings or by contacting support.

4 Data Sharing Policy

Daraz Palace Your personal information is never sold. However, it may be shared with third parties in the following limited circumstances:

  • Payment processors: Payment gateways such as Mobile Pay, Nagad, or banks — solely to process transactions.
  • Game Provider: Third-party game software providers — for game operation purposes only.
  • KYC Services: Authorized agencies for identity verification.
  • Legal Authority: Upon a court order or a valid request from a regulatory authority.

All third parties listed above Daraz Palaceare bound by a confidentiality agreement with and may only use the information received for the specified purpose.

Daraz Palace never shares your information with third parties for advertising or marketing purposes.

5 Cookies & Tracking Technologies

Daraz Palace We use cookies to enhance your browsing experience and ensure the site functions properly.

Cookie Types

  • Essential Cookies: To maintain login sessions and run core site functions — the site cannot operate without these.
  • Performance Cookies: To identify the most-visited pages — helping us improve the site.
  • Functionality Cookies: To remember your language and preferences.
  • Analytics Cookies: To analyze user behavior — completely anonymously.

You can delete or block cookies at any time through your browser settings. However, blocking essential cookies may cause certain parts of the site to stop working.

6 Data Protection Measures

Daraz Palace We follow the highest industry standards to protect your data:

  • 256-bit AES encryption — across all stored data.
  • TLS 1.3 Protocol — across all data transmissions.
  • Firewall & IDS — to protect against cyber attacks.
  • Regular security audits — by third parties.
  • Restricted Staff Access — Only authorized personnel can access specific data.
  • Data Backup — Regular backups on secure servers.

In the event of a security breach Daraz Palace Affected members will be notified promptly in accordance with applicable law.

7 Your Rights

Daraz PalaceAs a member, you have the following rights over your own data:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate information we hold about you.

Right to Erasure

You may request deletion of any data held beyond legal requirements.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a standard, portable format.

Right to Object

You may opt out of marketing communications at any time.

To exercise these rights support@darazpalace.bizEmail us at . Daraz Palace We aim to respond within 30 days.

8 Children's Privacy

Daraz Palace We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has created an account, it will be immediately closed and all associated data will be deleted.

If as a parent or guardian you believe your child has accidentally created an account, please contact our support team immediately.

9 Data Retention Period

Daraz Palace How long your data is retained depends on the type of information and applicable legal requirements:

  • Account Information: For as long as your account is active, and for up to 5 years after closure (as required by law).
  • Transaction Records: 7 years, in accordance with financial regulatory requirements.
  • KYC documents: 5 years after account closure.
  • Support chat: 2 years after the issue is resolved.
  • Log Files: Up to 1 year.

Once the retention period expires, data is securely destroyed or anonymized.

10 Changes to the Privacy Policy

Daraz Palace This Privacy Policy may be updated as needed. For significant changes, a notice will be posted on the site and sent to your registered email address.

Even after changes Daraz Palace Continued use of the platform will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Contact Us

For any privacy-related questions, requests, or complaints Daraz PalaceContact at:

  • Email: support@darazpalace.biz
  • Live Chat: directly on the platform (available 24/7)

We typically respond to privacy-related requests within 48 hours. Complex matters may take longer, but we will keep you updated on progress.

If there is any discrepancy between the Bangla and English versions of this Privacy Policy, the Bangla version Daraz Palacewill be considered the official position of.

Your privacy is protected — join now

Your information is completely safe with Daraz Palace. Open an account with confidence and enjoy the best gaming experience in Bangladesh.

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